Relatives

👨‍👩‍‍ How We Support Families

At You First Support Services, we understand that when someone you love needs support, it affects the whole family. That’s why we work in partnership with families to provide care that’s not only person-centred—but family-minded too.

💬 What Families Can Expect:

  • Peace of Mind
    You can trust that your loved one is receiving high-quality, personalised support that respects their choices and promotes independence.
  • Open Communication
    We keep families informed and involved, with regular updates and a listening ear whenever you need it.
  • Flexible Support
    Whether it’s a few hours a week or round-the-clock care, we tailor our services to fit your family’s needs and routines.
  • Empowerment for Everyone
    We help individuals grow in confidence and self-belief—so families can step back from being full-time carers and enjoy more quality time together.
  • A Trusted Partner
    We’re here to walk alongside you, offering guidance, reassurance, and a shared commitment to your loved one’s wellbeing.
"In the last two years as parents we feel complete confidence with You First approach to safeguarding, and we have had positive experiences with you. We understand that there will always be challenges, but we know you will respond to them effectively"

Success Stories

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"I’ve been supported by You First for four years, and it’s changed my life. Before, I struggled with a small team that didn’t meet my needs. Now, I have a reliable support team, real control over my rota, and a stronger relationship with my family. I help interview staff, travel to concerts and festivals, and even work as an Oliver McGowan co-trainer. Thanks to You First, I’m living independently—with confidence, choice, and joy.

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Working at You First, I realised not only was I making a positive difference to the lives of others, it was having a positive impact on my own life.

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Frequently asked questions

Who can access our services?
How do I make a referral or request support??
What kind of support does You First provide?
What makes You First different from other providers?
Can I choose who supports me?
What if I want to change something about my support?

Make a difference today!

Our team delivers person-centred support that empowers adults with learning disabilities, autism, and mental health needs to live full independent lives.