Tailored Support - Every care plan is built around the individual’s needs, goals, and lifestyle—whether it’s a few hours a week or 24/7 complex care.
We support people to live independently in their own homes and stay connected to their communities
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We reinvest in our services, staff, and communities to create lasting, positive impact.
Accountability is at the heart of who we are—both as individuals and as an organisation. We take our professional responsibilities seriously, upholding our commitment to one another and to those we support. We are driven by ambition for the people in our care, and we actively champion their goals, dreams, and aspirations.
Our staff foster a positive team culture built on compassion, professionalism, and a shared commitment to person-centred care. Our well-trained and experienced staff champion dignity, choice, and inclusion in everything they do. Guided by a strengths-based, solution-focused approach, we recognise and nurture each individual’s unique talents—embracing every challenge as an opportunity for growth, learning, and collective success.
Digital care planning and assistive technology play a vital role in enhancing the quality, efficiency, and responsiveness of support at You First Support Services.
We embrace digital innovation to deliver smarter, safer, and more personalised care. Our use of digital care planning systems and assistive technology brings a range of benefits:
Real-Time, Person-Centred Support
Digital care plans are updated instantly, ensuring our team always has the most accurate information to deliver tailored support that reflects each person’s needs and preferences.
Improved Communication and Coordination
Staff, families, and professionals can securely access care information, reducing delays and improving collaboration across the support network.
Greater Efficiency and Accountability
Digital records streamline documentation, reduce paperwork, and support compliance with regulatory standards—freeing up more time for direct care.
Enhanced Safety and Monitoring
Assistive technologies—such as medication reminders, environmental sensors, and GPS tracking—help us manage risks, promote independence, and respond quickly when needed.
Empowering Individuals
Technology supports people to take more control over their daily lives, from managing routines to staying connected with loved ones and their communities.By combining compassionate care with smart tools, we’re building a future where support is not only more effective—but more empowering.
Tina Emery OBE
"I’ve been supported by You First for four years, and it’s changed my life. Before, I struggled with a small team that didn’t meet my needs. Now, I have a reliable support team, real control over my rota, and a stronger relationship with my family. I help interview staff, travel to concerts and festivals, and even work as an Oliver McGowan co-trainer. Thanks to You First, I’m living independently—with confidence, choice, and joy.
Working at You First, I realised not only was I making a positive difference to the lives of others, it was having a positive impact on my own life.
Your support can change lives. Whether you’re donating, volunteering, or partnering with us, every action counts.
